The Alexandra
Our smaller residential home, with help with the everyday at each person’s own pace. We also care for people living with dementia here, with every admission agreed case by case after an assessment.
Family-run care homes · Queens Park, Bournemouth
Experienced enough to know what matters. Small enough to know you.
A family-run home in Bournemouth since 1986, still in the hands of the same family. We look after 35 residents across two neighbouring houses on Howard Road: residential and dementia care at The Alexandra (23 Howard Road), and nursing care a few doors along at Farway Grange Nursing.
Not sure which kind of care to ask about? That is a natural place to start. Call us and tell us about the person.
- Family-run since 1986 Still the same family, now the next generation
- 35 residents, two homes 12 residential, 23 nursing, on Howard Road
- Registered nurse, day and night At our nursing home, at all times
- No set visiting hours Families are welcome whenever suits
- Regulated by the CQC See our latest rating (opens the Care Quality Commission website)
Two houses, one family
Two small, family-run homes in Bournemouth
We are small enough that everyone who works here knows every resident by name: their routines, the things they would rather not do, and the small preferences that matter to them day to day.
Farway Grange Nursing
Our nursing home, with a registered nurse on site at all times, day and night, alongside a team who know each resident well.
Two houses, one service
How our two homes work
We are two neighbouring houses on Howard Road, run by Amrial Care Limited as one service: Farway Grange. The Alexandra, at 23 Howard Road, is our 12-bed residential and dementia care home. Farway Grange Nursing, at 31–33 Howard Road, is our 23-bed nursing home.
Both houses sit under one Care Quality Commission registration, “Farway Grange Care Home (Nursing)” (location 1-8501355343), rated Good overall. The rating covers both houses.
Our team is led by Inga, our Registered Manager, with Diana as Administrator and Activities Coordinator. About our family and team
If someone’s needs change, they can move to our neighbouring nursing home, staying with familiar faces.
| At a glance | The Alexandra | Farway Grange Nursing |
|---|---|---|
| Address | 23 Howard Road | 31–33 Howard Road |
| Care type | Residential / dementia care | Nursing care |
| Beds | 12 | 23 |
| Nurse on site | Care team on site day and night; nurses a few doors along at 31–33 | A registered nurse on site day and night |
How we’re staffed
More one-to-one time across the day
We keep both houses small on purpose. That means more carers on each shift than the traditional pattern in many UK care homes, and more one-to-one time across the day.
About five hours of one-to-one care a day
On a typical day when the home is full: three carers through the morning and afternoon (about one carer to four residents), and two carers at night. That works out at roughly five hours of one-to-one care per resident each day — around 47% more than the UK average of about 3.4 hours.
About 5.2 hours a day, with a nurse on every shift
When the home is full: six carers plus a registered nurse through the morning and afternoon, and two carers plus a nurse at night. Counting the nurse in the care hours, that is about 5.2 hours per resident each day — around 53% above the UK average.
Our team is led by Inga, our Registered Manager, with Diana as Administrator and Activities Coordinator. About our family and team
Staffing levels change with the needs of the residents living with us at the time. These figures show what a typical day looks like.
Traditional patterns in many homes are closer to one carer to five residents in the morning, eight in the afternoon and ten at night. Full shift detail is on each home’s page.
Our care
Types of care
A health condition or a diagnosis is only part of someone’s story. We start with who they are, how they like to spend their day, and the support they need. Residential and dementia care is at The Alexandra; nursing care is at Farway Grange Nursing.
Residential care
A welcoming home where daily life is made comfortable, safe, and fulfilling. Residents enjoy personalised support with everyday tasks, companionship, and a homely environment that promotes independence and wellbeing. Residential care is at The Alexandra, our 12-bed home at 23 Howard Road.
Dementia care
Specialist support in a safe, understanding environment designed to meet the needs of those living with dementia. Our approach combines patience and empathy with meaningful activities that nurture connection and familiarity. We care for people living with dementia at both homes, and every admission is agreed case by case after an assessment.
Nursing and more complex needs
Farway Grange Nursing at 31–33 Howard Road is a 23-bed nursing home with a registered nurse on site day and night. Our skilled nurses handle more complex needs such as syringe drivers, PEG feeding and oxygen, so please get in touch to find out if we can help. This includes stroke, Parkinson’s, multiple sclerosis (MS), diabetes, brain injury, physical disabilities and sensory loss. If you don’t see a need listed, please ask. Care plans are built around the person, and with their family where they would like that.
Palliative and end-of-life care
Compassionate end-of-life support that places dignity, comfort, and peace at the heart of every moment. We work closely with families to ensure residents receive the highest standard of emotional, physical, and spiritual care, and support for their family too.
Respite and short stays
Short stays that offer families a well-deserved break and residents a change of scene in a supportive setting. Respite guests benefit from the same high standards of care, comfort, and community as our long-term residents. Stays are available at either home, usually from 7 nights up to 28, for the dates set out in writing before you book.
Not sure what to ask for?
Tell us what has become harder and what matters to the person. We will explain the options and the assessment, with no pressure to decide.
Care and people
Time for a chat, and a laugh
Good care is built on the small moments: sitting together in the garden, sharing a joke, and getting to know what makes each person smile.
Continuity of care
Experienced hands. Familiar faces.
Many of our team have been here a long time, and our longest-serving member of staff first joined in 1999. Families often tell us how much that continuity matters, particularly once a relative is no longer able to explain for themselves what they need.
Our team is led by Inga, our Registered Manager, with Diana as Administrator and Activities Coordinator.
“Good care comes from genuine compassion, teamwork, and taking the time to truly understand each person’s unique needs and preferences.”
Life at Farway Grange
A life outside the home, and plenty within it
Out and about
Regular outings to local cafés, the beach and the bowling alley, and trips to Queens Park just up the road.
Activities and visitors
A programme of activities and visiting services here at home, including chair yoga, pet therapy and chiropody, with birthday celebrations and day trips included in the fee.
Cooked here, every day
All our meals are cooked here each day and residents choose on the day. If nothing on the menu appeals, the kitchen will make something else.
Come and see us
Something more personal.
Why not come and visit us to see for yourself? There are no set visiting hours, and families are welcome to be as involved as they would like to be.
In families’ own words
“My mum has been at Farway for over 10 years and we consider ourselves lucky to have found this nursing home… The staff are cheerful, friendly and professional and we feel confident that mum is receiving excellent care.”
“During her time at Farway she received in my opinion the very best care and nursing that I could have wished for… All the staff are very caring, always cheerful and would always raise a smile from her.”
“Always a friendly face – nothing was too much trouble. I was made to feel so welcome. Management and staff were always accessible for questions or any concerns we might have.”
Fees and funding
See what care costs before you visit
We believe families should be able to see what care costs before they visit. Rooms are priced individually by size, location and whether they have an en-suite.
Residential / dementia care
From £1,325 per week
At The Alexandra, including residential dementia care.
Nursing care
From £1,592.68 per week
Gross of NHS Funded Nursing Care. If eligible, £267.68 a week is deducted once the NHS is paying it.
Respite stays
Priced as the home you stay in
Residential respite at The Alexandra: from £1,325 per week. Nursing-site respite at 31–33 Howard Road: from £1,592.68 per week (gross of NHS Funded Nursing Care; FNC deducted if eligible). Minimum 7 nights.
- No security deposit or joining fee
- Meals, laundry, activities and day trips included
- Self-funded, council-funded and NHS-funded residents welcome
Weekly fees for people paying for their own care, correct from 10 November 2026. Your exact fee is confirmed in writing after a free care needs assessment.
Fees and paying for care
Our fees page sets out what is included, extras, notice and trial terms. Our guide explains self-funding, council support and NHS funding in plain English.
Inspection and quality
The Care Quality Commission rated Farway Grange Good overall, in its report published on 27 August 2025. Both houses on Howard Road are covered under the Farway Grange CQC rating.
Your questions
Questions families ask
How much does a care home cost in Bournemouth?
Residential and dementia care at The Alexandra (23 Howard Road) starts from £1,325 per week. Nursing care at 31–33 Howard Road starts from £1,592.68 per week, gross of NHS Funded Nursing Care. Your exact fee is confirmed in writing after a free care needs assessment.
Do you care for people living with dementia?
Yes, at both homes. Every admission is considered case by case after an assessment, so we can be confident we can meet the person’s needs. The Alexandra has access control, which helps us support people who like to walk with purpose, but access control on its own does not decide whether a home is right for someone; the assessment does.
What does nursing care include?
Farway Grange Nursing at 31–33 Howard Road is a 23-bed nursing home with a registered nurse on site day and night. Our skilled nurses handle more complex needs such as syringe drivers, PEG feeding and oxygen, so please get in touch to find out if we can help. This includes stroke, Parkinson’s, multiple sclerosis (MS), diabetes, brain injury, physical disabilities and sensory loss. If you don’t see a need listed, please ask. Care plans are built around the person, and we also care for people towards the end of their life, with comfort, dignity and calm.
What is NHS Funded Nursing Care?
NHS Funded Nursing Care is a weekly NHS contribution towards registered nursing care for people who are eligible. At our nursing home that is £267.68 a week, deducted from the weekly fee once the NHS is paying it. It applies to nursing placements at 31–33 Howard Road, not to residential care at The Alexandra.
When can families visit, and how does admission work?
There are no set visiting hours for families, and we are always happy to show people round. Please call or simply come and see us. Every admission is considered case by case after a free care needs assessment, so we can be confident we can meet the person’s needs.
Can someone move to the nursing home if their needs change?
If someone’s needs change, they can move to our neighbouring nursing home, staying with familiar faces. Every admission is considered case by case after an assessment, so we can be confident we can meet the person’s needs.
Would you rather talk it through? Call 01202 511399 or email enquiries@amrial.co.uk